Refund Policy

Last updated: 9/16/2026

1. Eligibility

Refunds are available within 7 days of purchase if you have not accessed premium content.

2. Non-Refundable Cases

Mock test packs that have already been used are non-refundable.

3. How to Request a Refund

Email billing@cdielts.com with your order ID to start a refund request.

4. Processing Time

Approved refunds are processed within 5โ€“7 business days.

5. Subscription Cancellations

You can cancel your subscription anytime; access continues until the end of the billing period.

6. Contact

For billing questions, reach out to billing@cdielts.com.